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Make a payment now

Credit/debit card

You can use your credit or debit card to make a one-off payment for your policy online by clicking the link below.

Lifetrack policies are currently not supported. Please contact us on 0800 808 267

Pay online now

Internet Banking

You can make a one-off or regular payments using internet banking to pay for your insurance.

How to make a payment

Manage your direct debit payments

Set up or change a direct debit from your bank account or credit card

Log in to My Resolution Life

Update online

Login/Register

Complete a form

Sign and return to us

Direct debit form

Internet banking - make one-off or regular payments from your bank

What you will need

  • Your policy number (i)
  • Access to your banks internet banking portal

How does it work?

  1. Log in to your bank's website
  2. Search Resolution Life or search by account name from the list of payees
  3. Choose the payee applicable to your product (see the table below for help)
  4. Follow the instructions

Product names

Account

Particulars

Code

Reference

Risk Protection Plan

RESOLUTION LIFE - RISK PROTECTION PLANYour surname and initials

Eg: Bloggs JJ
Pre-populated by bankYour policy number

Disability cover

RESOLUTION LIFE -DISABILITYYour policy number

Format: 1 Alpha character followed by 8 digits, a hyphen and 1 alpha character.
Eg: G3401234-B
Your surname and initials

Eg: Bloggs JJ
DII (pre defined)

Lifetrack

RESOLUTION LIFE -LIFETRACKYour policy number

Format: Seven digits, starting with "1".
Eg:1000001
Your surname and initials

Eg: Bloggs JJ
RSK (pre defined)

AMPAK

RESOLUTION LIFE -AMPAKYour policy number

Format: 3 alpha characters followed by 6 digits, and ending with 1 alpha character.
Eg: ZAH057412X
Your surname and initials

Eg: Bloggs JJ
AMPK (pre defined)

Collector

RESOLUTION LIFE -  COLLECTOR POLICYYour policy number

Format: 2 alpha characters followed by 6 digits, and ending with a hyphen and 1 alpha character.
Eg:  ZM012345-A
Your surname and initials

Eg: Bloggs JJ
CPA (pre defined)

Investment Link

RESOLUTION LIFE - INVESTMENT LINK POLICYYour policy number

Format: 1 alpha character followed by 7 digits, a hyphen & 1 alpha character.
Eg: Z5012345-A
Your surname and initials

Eg: Bloggs JJ
ILP (pre defined)

Portfolio,
Unit Link

RESOLUTION LIFE - PORTFOLIO PLANYour policy number

Format: 1 alpha character followed by 7 digits, a hyphen & 1 alpha character.
Eg: Z4065799-A
Your surname and initials

Eg: Bloggs JJ
ULP (pre defined)

Term Life

RESOLUTION LIFE -TERM LIFE INSURANCEYour policy number

Format: 3 alpha characters followed 6 digits, ending with 1 alpha character.
Eg: ZTW012345A
Your surname and initials

Eg: Bloggs JJ
TLI (pre defined)

Whole of life (Loan),
Endowment (Loan)

RESOLUTION LIFE - LOAN ON POLICYYour plan number

Format: 1 alpha character followed by 7 digits, a hyphen & 1 alpha character.
Eg: Z0123456-G
Your surname and initials

Eg: Bloggs JJ
LOP (pre defined)

Whole of life (Premium),
Endowment (Premium) 

RESOLUTION LIFE -WHOLE OF LIFE/ENDOWMENTYour policy number

Format: 1 alpha character followed by 7 digits, a hyphen & 1 alpha character.
Eg: Z0123456-G. 
Your surname and initials

Eg: Bloggs JJ
CPA (pre defined)

Important information

Resolution Life Australasia Limited ABN 84 079 300 379, NZ Company No. 281363, AFSL No. 233671 (Resolution Life). The content on this website is for information only. The information is of a general nature and does not constitute financial advice or other professional advice. Before taking any action, you should always seek financial advice or other professional advice relevant to your personal circumstances. While care has been taken to supply information on this website that is accurate, no entity or person gives any warranty of reliability or accuracy, or accepts any responsibility arising in any way including from any error or omission.

A disclosure statement is available from your Adviser, on request and free of charge.